The untapped potential of machine learning

Many of today’s business processes are governed by rigid, software based rules. This rules-based approach is limited in its ability to tackle complex processes. Further, these processes often require employees to spend time on boring, highly repetitive work, such as checking invoices and travel expenses for accuracy or going through hundreds or thousands of résumés to fill a position. If we change the rules and let selflearning algorithms loose on the data, machine learning could reveal valuable new patterns and solutions that we never knew existed. Meanwhile, employees could be reassigned to more engaging and strategic tasks.

Intelligent infrastructure.
Our economy depends on infrastructure, including energy, logistics, and IT, as well as on services that support society, such as education and healthcare. But we seem to have reached an efficiency plateau in these areas. Machine learning has the potential to discover new signals in the data that could allow for continuous improvement of complex and fast-changing systems. That gives humans more time to apply their creativity (something that machines may never learn to duplicate) to new discoveries and innovation.

Digital assistants and bots.
Recent advances in machinelearning technology suggest a future in which robots, machines, and devices running on self-learning algorithms will operate much more independently than they do now. They may come to their own conclusions within certain parameters, adapt their behavior to different situations, and interact with humans much more closely.

Our devices – already able to react to our voices – will become more interactive, continuously learning assistants to help us with our daily business routines, such as scheduling meetings, translating documents, or analyzing text and data.

SAP S/4HANA and SAP Leonardo - The Modern Enterprise

SAP S/4HANA is the digital core – the nerve center – of your entire business. It connects all of your processes, provides you with live information and insights, and seamlessly integrates your enterprise with the digital world at large.

Integrated with intelligent services by SAP Leonardo, your business processes are enhanced to deliver new smart solutions. You can go beyond traditional transactions and drive digitized, automated operations based on a single source of information from planning, execution, prediction, simulation to analysis all in real-time.

More than ever, your teams are empowered to make strategic decisions  in the moment, based on deep, forward-looking business insights.

Many more intelligent applications and services will be available with the future releases of SAP S/4HANA. In addition, customers can also call up SAP Leonardo Machine Learning APIs on SAP Cloud Platform to build their own Machine Learning use cases and processes.

All the technological ingredients are now available for businesses to reimagine the way they work, and provide outstanding services to their customers.

Read the full blog post