Unleash the Potential of your Business with SAP Hybris

With SAP Hybris increase productivity and customer acquisition and amplify customer satisfaction by having relevant and personalized interactions across any channel. Engage your customers in more proactive and meaningful ways by understanding what matters to them in the moment. SAP Hybris delivers rich predictive insight, flawless execution and contextual customer experience throughout your sales and service organizations.

Mobile (on- and offline)
SAP Hybris supports the three key mobile platforms (Android, iOS and Windows) and is available on mobile devices in an offline mode. That means that SAP Hybris can be used on a tablet even if there is no wireless Internet connection, thus significantly raising user efficiency!

Integration
SAP Hybris features, as standard, out-of-the-box integration. Your CRM platform can thus be easily linked to and from many major (3rd party) applications, such as social networks, SAP on-premise solutions or even ERP software from other providers.

SAP offers an extensive Microsoft Excel add-in, as well as one for Microsoft Outlook. The data is constantly synced between SAP Hybris and the Microsoft platform, so that you can choose which platform you work in (bi-directional).
With native SAP ERP and SAP CRM integration and business application mash-ups, you’re always effortlessly up-to-speed on your customers and accounts.

Future-proof
SAP Hybris will grow along with you and is kept up to date. Every quarter (February, May, August and November), SAP launches several new functionalities. Quite often, these updates are inspired by customer feedback, as users are invited to post and vote for the best ideas on SAP’s online.

Multi-everything
Multichannel, multi-vendor, multi-language is the set of core features in this application that seems to dazzle every customer that is into this product as an organization. Gartner has positioned SAP Hybris solution in its Magic Quadrant report meant for management of multichannel campaigns.

Omni Commerce Connect is yet another interesting innovation within SAP Hybris that lets businesses network with customers and clients regardless of location. All this is done while simultaneously leveraging fresh channels and touch points enabling highly efficient interaction. The channels referred to here may range from direct mail, call centers, programmatic advertising, email, social media, mobile and websites.

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SAP Hybris: A Game Changing Solution for your Business

Organizations are drowning in data that accumulates at an increasingly fast pace. It comes from inside and outside the company, from business transactions, the IoT, and social media interactions. It includes structured data, location information, satellite images, drone video, text files, and more.

Yet, CIOs are asked empower users and machines to analyze this new data universe in real-time as the data comes in. This means running analytics on live transaction so that the business can take Timely actions and be ahead of the competition. Decision makers also demand a complete visibility across all the company’s diverse data assets to achieve situational awareness, which
is essential to avoid the pitfalls of making decisions and devising new strategies on partial, stale or inaccurate data.

Agility/Speed of execution is essential for IT and business success, but business fundamentals still need to be respected. For example, new technology investments need to yield clear ROI and avoid exposing the company to unnecessary risks. CIOs need to ensure that they deploy technology that can adapt to changing needs and requirements. This means embracing data management technology that is modern and can easily take advantage of new innovation – such as advances in hardware (ex, GPU or nonvolatile storage). Also, everybody that browses the daily news knows that, when data is shared, corporate accountability and customer trust are also on the line. CIOs need to ensure that, once readily accessible, data is kept secure in compliance with regulations – such as GSPR – and customer privacy is preserved.

Finally, the cloud has become an essential component of every IT strategy. It provides the unprecedented ability to accelerate provisioning, it elastically scales to adapt to changing needs, and it is ubiquitously present and accessible.

But choosing a cloud strategy that can evolve with the needs of the business is essential for business success. It is paramount that a company maintains its ability to freely decide what service provider can best serve its needs, at every given moment - with no vendor lock-in that could undermine business flexibility.

Companies that can achieve these four imperatives are in a strong position to succeed in the new economy. Some studies have reported they can achieve exponential grow that up to 10X their peers. A transformative success achieved through the mastery of data management.

Enter SAP Hybris

In 1997, SAP® Hybris® was launched to create a better commerce solutions. It consistently ranks among the top commerce software platforms because of its customer engagement and multichannel e-commerce solutions with totally-integrated tools. It serves Business to Consumers and Business to Business brands belonging from industries like insurance telecommunication, financial services, manufacturing, retailing, and media.

With SAP Hybris increase productivity and customer acquisition and amplify customer satisfaction by having relevant and personalized interactions across any channel. Engage your customers in more proactive and meaningful ways by understanding what matters to them in the moment. SAP Hybris delivers rich predictive insight, flawless execution and contextual customer experience throughout your sales and service organizations.

SAP Hybris comes with various advantages with regard to e-commerce project development as given below:

• Bring sales, service, and social engagement in an integrated SaaS CRM system
• Gain a 360° view of customers to understand their needs in any given moment
• Use real-time customer analytics and predictive insight to improve interactions across all channel
• Run your business anywhere, anytime on any device with a mobile-first approach, online and offline
• Get up and running quickly and cost-effectively with subscription-based cloud solutions

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